Helping you understand Jio-bp, one common question at a time.
All our mobility stations are connected to a central server and the prices are updated automatically. You can check the price of fuel for any mobility station here
Currently, we operate through a network of 1400+ mobility stations across India. To find your nearest mobility station, you can use the mobility station locator. Please click here
The existing network of over 1400+ mobility stations is being rebranded as Jio-bp, presenting a new range of customer value propositions over the coming months, comprising of a wide portfolio of products:
We offer a gamut of options for making your purchase at our mobility stations a hassle-free experience. The current modes of payment are:
Our fleet customers can pay through their Trans-Connect cards as well. We have partnered with ICICI bank, and provide a network of over 4800 touch points where you can load cash/cheque to your Trans-Connect card - be it your nearest mobility station or Trans-Connect center or ICICI branch.
Call us at 1800-891-9023 our 24x7 toll free helpline
Write us at email@example.com
Write to us through the feedback section on our website Click here
Share you feedback in the feedback register available at our mobility station. Contact the supervisor for details.
You can visit any of our mobility station and ask the manager of the outlet for the following checks on the quality of the product:
You can visit any of our mobility station and ask the Manager of the outlet for the following checks on the quantity of the product:
We are committed to delivering a seamless customer experience at our mobility stations . We welcome your honest feedback, as it helps us in continuously improving ourselves to serve you better.
If you have any grievance or suggestion about our service, you may get in touch with us through any of the following touch points:
Reliance BP Mobility Limited (RBML) is the mobility joint venture between bp and Reliance Industries Limited (RIL). Under 'Jio-bp' brand, the joint venture aims to become a leading player in India's fuels and mobility markets.
You can directly contact us at 18008919023 or email us at firstname.lastname@example.org. We will connect with you within 48 hours.
Yes, you can from the current time
Yes, internet connectivity is a must.
No, Tariff is exclusive of 18% GST.
The invoice for the charging session will be sent on the registered email ID and will also be immediately available in your app at the end of the charging session in history.
No, you can make payment via multiple digital payment options available on the application
You can start a charging session by opening the app and selecting the Scan option. Scan the QR code at the charging point. If your wallet has minimum balance you can start charging or you will be asked to refill your wallet.
Yes! A minimum of Rs.100 is needed to start a charging session. Once the balance is ZERO, the session will stop automatically. If the wallet amount is less than Rs.500, you will get a notification stating ‘low balance’.
On the home screen, tap on Profile, which is the second option after home.
Here, you will find the My Vehicle tab. Click on my vehicle to add your vehicle details - vehicle number, make and model. On the Home screen, you can filter the required charger and view where all it is available.
You can change your email ID through the edit option in your profile section. If you change your mobile number, you re-register in the app.
Click on the My account option on the 3 lines on the top left. Click on top-up, fill or select the amount and proceed to pay. You will be redirected to the payment page, through which you can make payment by either using Net Banking, Credit/Debit Card, UPI or wallet.
Charging stations have multiple chargers and connectors. If at least one connector is available, the station will show green. If all connectors are occupied, the station will show orange, and if the station's status is temporarily unavailable, it will show grey.
Jio-bp pulse charge application allows you to locate and navigate to nearest charging point. Easily start charging, view live charging status and pay via multiple payment options.
We have a simple customer registration process, you/yourself can register by login to fuel4u.com, or we have business partners who will assist you with the onboarding process.
We are a pan-India service provider present in over 20 states and union territories. Our partners will brief you on service availability details, or you could visit fuel4u.com.
Please use the sign-up feature at our website fuel4u.com. Our partners will get in touch with you very soon.
You can place orders 24x7 via our easy-to-use online platform. To do that you will have to go through a simple registration process at fuel4u.com.